Privacy Policy
Effective Date: May 12, 2026
Wash Workers Exterior Cleaning (“Wash Workers YVR”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us for services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website, requesting a quote, or communicating with us, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information when you interact with our website or services.
Personal Information
Personal information may include:
Full name
Phone number
Email address
Property address
Service details or inquiries
Appointment information
Communication history
You voluntarily provide this information when:
Requesting a quote
Submitting a contact form
Calling or emailing us
Booking services
2. Automatically Collected Information
When you visit our website, certain technical information may automatically be collected, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Time spent on the website
Referral websites or search engines
Approximate geographic location
This information helps us improve website performance, marketing campaigns, and customer experience.
3. How We Use Your Information
We use collected information for legitimate business purposes, including:
Providing estimates and exterior cleaning services
Responding to inquiries and customer support requests
Scheduling appointments
Processing payments when applicable
Improving our website and services
Communicating service updates or promotions
Measuring advertising performance
Maintaining business records and internal operations
We only collect information reasonably necessary to operate our business and provide services.
4. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to improve functionality and marketing performance.
These technologies may be used to:
Analyze website traffic
Improve user experience
Track advertising effectiveness
Measure Google Ads and social media campaign performance
Remember user preferences
Third-party services we may use include:
Google Analytics
Google Ads
Meta/Facebook Pixel
Wix Analytics or related website tools
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features or functionality.
5. Google Ads & Analytics
We may use Google Ads remarketing and analytics tools to better understand website usage and improve advertising campaigns.
Third-party vendors, including Google, may display our advertisements on websites across the internet using cookies or similar technologies based on previous visits to our website.
You can learn more about how Google uses information here:
Google Privacy & Terms�
You can manage Google's advertising settings here:
Google Ad Settings�
6. Disclosure of Information
Wash Workers Exterior Cleaning does not sell, rent, or trade your personal information to third parties.
We may disclose information only when necessary to:
Provide requested services
Work with trusted service providers assisting our operations
Comply with legal obligations
Protect our legal rights, property, or website security
Any third-party providers we work with are expected to maintain appropriate confidentiality and security standards.
7. Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed completely secure.
8. Retention of Information
We retain personal information only as long as reasonably necessary for:
Business operations
Customer service purposes
Legal or accounting requirements
Dispute resolution
When information is no longer required, we take reasonable steps to securely delete or destroy it.
9. Third-Party Websites
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices, content, or security of third-party websites.
Users should review the privacy policies of any external websites they visit.
10. Your Privacy Rights
Under applicable Canadian privacy laws, you may request:
Access to your personal information
Correction of inaccurate information
Withdrawal of consent where applicable
Deletion of personal information, subject to legal obligations
To make a request, please contact us using the information below.
11. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. Contact Information
Wash Workers Exterior Cleaning
Vancouver, British Columbia, Canada
Phone: 236-877-1621
For questions regarding this Privacy Policy or your personal information, please contact us through our website contact form or by phone.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.
Updated versions will be posted on this page with a revised effective date.